Working at Bishopsgate Lodge Care Home
15 Hexham Street, Bishop Auckland, DL14 7PU
Operated by Landona House Limited
51 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Engaging activities and sufficient qualified staff, but no registered manager and training delays need addressing."
Safety & Risk
6/10
✓
Medicines were generally managed well... but we discussed some updates to processes which would enhance systems and security.
Staff Culture
6/10
✓
Staff told us they received good support from the management team and were supported with any adjustments they may have required.
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff.
Training & Dev
4/10
!
Training and supervision targets and timescales were behind, but the provider was working to address this.
Management
2/10
✕
The manager had not yet been registered with the Care Quality Commission, but their application had been submitted.
Programmes
7/10
✓
An activity coordinator was in post who was passionate about their role, knew people extremely well... trips out, entertainers, exercise classes... ‘pub’ and hairdressers.
Points to consider
No permanent manager in post yet, as the new one's registration is still pending.
The manager had not yet been registered with the Care Quality Commission, but their application had been submitted.
Training and supervision are behind schedule.
Training and supervision targets and timescales were behind, but the provider was working to address this.
Some fixes needed for medication storage and PPE use in kitchens.
ensuring body maps were completed fully... ordering a new tamperproof returned medicines container... review the use of personal protective equipment (PPE) on entering kitchen areas.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews