Working at Bishops Corner
23 Boscobel Road, St Leonards On Sea, TN38 0LX
Operated by New Directions (Bexhill) Limited
9 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Improved staff retention with low agency use and strong safety practices, but no registered manager and limited activities coordination hold it back."
Safety & Risk
8/10
✓
Individual and environmental risk assessments were in place... structured system was in place for responding to and recording accidents and incidents... acting manager spent time reviewing accidents and incidents to identify any trends or themes including de-briefs with staff.
Staff Culture
6/10
✓
Staff felt supported... 'It's so much better here now, we all know what we are doing, it's meant happier staff and happier service users, we are settled and happier in our jobs.'
Staffing Levels
8/10
✓
Staff turnover had reduced... the use of agency staff had reduced dramatically as the shift pattern left opportunity for permanent staff to cover shifts if needed. Staff spoke positively regarding the changes.
Training & Dev
7/10
✓
Staff were provided with amongst others, PWS and positive behaviour support training, safeguarding, mental capacity and Deprivation of Liberty Safeguards (DoLS) and medication... There was a programme to provide staff with regular supervision.
Management
4/10
!
Bishops Corner did not have a manager registered with CQC. An acting manager was in post but at the time of the inspection was not yet registered as manager.
Programmes
6/10
✓
There was a varied activity schedule... weekly activity schedules in place for each person... cinema, gym, swimming, clubs, outings, trips to shops, attending church as well as specially arranged trips out to concerts.
Points to consider
No permanent manager in place, acting manager splits time between three homes so support might not always be consistent.
The acting manager was going to be registering as manager over three services owned by the provider... some of the support roles had not yet been fully recruited.
Varied outings like gym and trips but no dedicated activities coordinator or special innovative programmes to add more variety to the working day.
There was a varied activity schedule. People told us about the variety of activities they attended and there were weekly activity schedules in place for each person.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews