Working at Birmingham Road
75 Birmingham Road, West Bromwich, B70 6PY
Operated by Achieve Together Limited
6 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Approachable management supports a close valued team with good training, but over-reliance on agency staff due to vacancies and limited activities hold it back."
Safety & Risk
6/10
✓
Good safeguarding and risk management but medication errors noted needing better MAR records: 'Medication errors had been identified... focus needed to be on staff completing MAR records accurately'.
Staff Culture
7/10
✓
Staff described close team and feeling valued: 'We are a very good close team, we support each other. The registered manager is always approachable and I feel like I have a valued voice'.
Staffing Levels
5/10
!
Enough staff observed but over-reliance on agency due to vacancies and turnover: 'Reviewing the records indicated an over reliance on agency workers due to having two vacancies available. Four staff members had left within the last 12 months'.
Training & Dev
7/10
✓
Staff received Care Certificate, specialist training like managing challenging behaviour and MCA/DoLS, comprehensive inductions with shadowing, regular supervision and appraisals.
Management
7/10
✓
Registered manager in post with open-door policy; staff felt well supported and described manager as approachable: 'Staff felt well supported by the management team'.
Programmes
4/10
!
People attended day centres or did key worker outings like bowling, snooker, shopping, cinema: 'Most people who used the service spent the day at a day centre or doing activities with their key worker'.
Points to consider
Too much use of agency staff because of vacancies and recent staff leaving recently,
Reviewing the records indicated an over reliance on agency workers due to having two vacancies available. Four staff members had left the service within the last 12 months
Only basic outings with key workers and day centre, no in-house activities programme or coordinator,
Most people who used the service spent the day at a day centre or doing activities with their key worker such as bowling, snooker, arcades, shopping, cinema
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews