Last updated: 9 February 2026
"Improved management and positive team culture with better morale, although high agency staff use sometimes affects care."
Any safeguarding concerns were reported and investigated. ... Medicines were managed safely, and medicine records were up to date. ... Accidents and incidents were recorded and monitored.
Staff told us morale had improved and there was a good working team at the home. ... Staff and relatives praised the registered manager for their work in improving the home.
There were enough staff to support people with their care needs, although some people commented on the high use of agency staff. ... There was high use of agency staff to maintain levels.
New staff were subject to an induction process and received regular supervision and competency checks to ensure they had the skills to provide effective care.
People, relatives and staff told us management of the home had improved significantly. Staff told us morale had improved and there was a good working team at the home.
The provider had acted on previous recommendations regarding ... activities at the home. Activities had improved and were praised by people, relatives and staff.
Staffing is adequate but relies heavily on agency workers, which sometimes affects care.
although some people commented on the high use of agency staff. ... this could sometimes effect care
Only standard induction and supervision mentioned, no specialist courses or funded qualifications.
New staff were subject to an induction process and received regular supervision and competency checks
Activities have improved with a coordinator but no specialist programmes or innovative approaches described.
Activities had improved and were praised by people, relatives and staff.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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