Working at Birchwood Grove

One member of staff said, 'We are a good team. We work together from the bottom to the top'.

Many of the staff had worked at the home for a long period of time. They informed us this helped to provide consistent care for people.

Staff were able to gain specialist qualifications in health and social care. One member of staff said, 'If we want training we get the training'.

There was an open-door policy and the registered managers were both accessible if people, relatives or staff wanted to speak with them.

Activities were arranged by the activity coordinator. In the mornings they completed one to one sessions with people who chose to spend time in their bedrooms. The afternoons there were more group activities arranged.