Working at Birchmere House
1270 Warwick Road, Solihull, B93 9LQ
Operated by WT UK Opco 3 Limited
76 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel valued and supported with strong teamwork and safety practices, although activities are varied but standard without specialist programmes."
Safety & Risk
8/10
✓
2022: Assured effective PPE, infection prevention, testing, vaccination compliance, outbreak management; Per 2018: Safeguarding training, risk plans reviewed, medicines correct, incidents analysed monthly.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said teamwork good, very supportive team, morale improved, felt valued and listened to in meetings.
Staffing Levels
7/10
✓
Per 2018: Recruiting new staff priority over past six months, agency use significantly reduced, enough staff to meet needs timely; 2022: Measures mitigated COVID staff pressures, no issues.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: New staff excellent induction and Care Certificate, improved face-to-face training, encouraged national qualifications, regular supervision and appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff described registered manager as approachable with open door policy, supportive, promoted open culture, staff felt valued.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator ran varied programme: daily outings, art classes, flute recitals, exercise, IT tutorials, drum workshops, manicures, minibus trips.
Points to consider
Activities are regular and varied but standard stuff like outings, arts and music, no specialist programmes to make the role more creative.
Per 2018 comprehensive inspection: Planned activities included daily outings to places of interest, individual art classes, flute recitals, Indian exercise classes, IT tutorials and an African drum workshop.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews