Last updated: 10 February 2026
"Positive management changes have boosted staff morale and retention, but limited activities programmes and medicines recording gaps need improvement."
People were being supported to take their medicines safely however we found that changes were needed regarding the storage and recording of medicines.
Staff enjoyed their jobs and received good support from their managers. Staff noted that the registered manager... had improved staff morale.
There were enough staff... Use of agency staff was limited. Relatives told us that most staff had worked there for several years.
The registered manager provided a mixture of electronic and face to face training and made sure staff were up to date. Staff were encouraged to complete their NVQs in care.
Staff noted that the registered manager who was relatively new in post had made many positive changes to the service, which had improved staff morale.
the home employed an activities co-ordinator.
Just mentions an activities coordinator with no details on varied programmes or creative activities, so the role is mostly routine personal care.
the home employed an activities co-ordinator.
Some gaps in medication records like missing dates on cream openings and thickener amounts added to drinks.
For people that had topical creams prescribed, we found that staff had not recorded the date the creams were opened... staff were not recording how much thickener they added to drinks.
Only standard training with NVQs encouraged but no specialist courses or funded qualifications mentioned.
The registered manager provided a mixture of electronic and face to face training and made sure staff were up to date. Staff were encouraged to complete their NVQs in care.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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