Working at Birches Grove
14 Fairmoor Close, Lydney, GL15 4HB
Operated by Parkcare Homes (No.2) Limited
4 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel like family with strong support, sufficient staffing and good training, although activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through hygiene practices, managing outbreaks effectively, and had an up to date policy. Per 2021 targeted inspection.
Staff Culture
8/10
✓
People said they were 'like a family' there. One staff member said, '[Deputy manager] is like one of us and works shifts... I love it here'. Per 2019 comprehensive inspection.
Staffing Levels
7/10
✓
There were sufficient staff to keep people safe. The service was supported by a small number of regular staff that all knew people's needs well. The staffing rotas were planned well in advance. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff had opportunities to complete training that included safeguarding, infection control and medicines management. Staff had additional training, specific to people's needs, such as around epilepsy and managing challenging behaviour. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us they were well supported in their roles. One staff member said, 'Management team are very easy to approach, I have supervision on regular basis'. Per 2019 comprehensive inspection.
Programmes
6/10
✓
People were supported to access activities of their choice. Examples of activities included, arts classes, bingo, going to shops, cooking together and parties. Per 2019 comprehensive inspection.
Points to consider
Varied basic activities like art classes, bingo, cooking and shopping trips, but no dedicated coordinator or specialist programmes to enrich the role beyond routine care.
Examples of activities included, arts classes, bingo, going to shops, cooking together and parties. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews