Working at Birch Park Care Home
Serpentine Road, Cleckheaton, BD19 3HU
Operated by Bondcare (Darrington) Limited
86 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Strong leadership, valued staff and consistent skilled staffing, but gaps in medication records and no specialist activity programmes need attention."
Safety & Risk
6/10
✓
Proactive learning culture e.g. coloured Zimmer frame reduced falls, signed up to falls review programme, but shortfalls in medication records consistency with no harm.
Staff Culture
8/10
✓
Staff felt valued, gave examples of adjustments made... culture of collaboration, open-door policy, freedom to speak up.
Staffing Levels
7/10
✓
Staff rotas showed consistently adequate staffing levels with different skills mix... cared for by a consistent and highly skilled workforce; staff told us they had time to spend with people.
Training & Dev
8/10
✓
Staff received sufficient training and development... Kitchen staff completed IDDSI training... sponsorship scheme nurturing and mentoring staff for nursing qualification.
Management
9/10
✓
All staff told us they thought the registered manager led by example and was visible... had come into work over evenings and weekends to support nursing staff with people who had high nursing needs.
Programmes
6/10
✓
Impressive activity team with vast range: large groups, 1:1 sessions, walking groups, bingo, dancing, cultural celebrations like St Patricks day, Easter, Ramadan.
Points to consider
Gaps in medication records mean it's not always fully reliable, even though no harm happened and they fixed issues right away.
Documentation in the medication administration records (MARs) was not always consistently completed, with no explanation for the gaps in the records.
Varied group activities and outings keep things interesting but no specialist programmes or innovative therapies to really enrich the role.
vast range of activities to meet everyone’s needs. This included large groups, smaller groups, 1 to 1 session’s and even walking groups accessing local parks... bingo and dancing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews