Working at Birch Grove Nursing Home
1-3 Stanford Avenue, Brighton, BN1 6AD
Operated by Birchgrove HealthCare (Sussex) Limited
50 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Adequate staffing and a supportive culture for staff, but no registered manager after over a year and gaps in training hold it back."
Safety & Risk
7/10
✓
People were protected against the risk of avoidable harm and abuse... Medicines systems were well organised and people received their prescribed medicines when they should... The provider learnt lessons when things went wrong.
Staff Culture
6/10
✓
Staff told us they felt supported by the services relatively new management and senior nursing team. One member of staff said, 'We often have individual or group supervisions with the managers to talk about how things are going.'
Staffing Levels
6/10
✓
People were kept safe by receiving care and support from adequate numbers of staff whose 'suitability' and 'fitness' to work with older people with nursing and/or personal care needs had been properly assessed... Staff were visibly present throughout the care home during our two-day inspection.
Training & Dev
4/10
!
Staff had received most of the training they needed... However, we found some gaps in staff's knowledge and skills. For example, no staff had completed any positive behavioural support training... records showed staff had not had their overall work performance appraised for well over 12 months.
Management
2/10
✕
The service did not have a manager registered with the CQC for the past 12 months. The former registered manager had resigned in January 2019 and a new manager was immediately appointed who had remained in day-to day-charge... The new manager is in the process of applying to be registered with us.
Programmes
5/10
!
The service employed two activities coordinators... During our inspection these coordinators arranged a variety of individual and group activities... This included, a gentle exercise class, a quiz, card games and an animal petting session.
Points to consider
No permanent manager as the new one has not yet been registered after over a year in charge.
The service did not have a manager registered with the CQC for the past 12 months. The former registered manager had resigned in January 2019 and a new manager was immediately appointed who had remained in day-to day-charge... The new manager is in the process of applying to be registered with us.
Staff lack training on handling challenging behaviour and have not had performance reviews for over a year.
no staff had completed any positive behavioural support training... staff had not had their overall work performance appraised for well over 12 months.
Activities are basic like quizzes, games and pet sessions with no specialist programmes to make the job more varied.
two activities coordinators who were responsible for delivering social and leisure activities... gentle exercise class, a quiz, card games and an animal petting session.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews