Working at Birch Avenue
67 Birch Avenue, Sheffield, S35 1RQ
Operated by South Yorkshire Housing Association Limited
40 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported and valued with improved staffing and strong safety, but activities lack specialist programmes and therapeutic training."
Safety & Risk
8/10
✓
The provider had effective safeguarding systems in place. Staff had a good understanding... Risks in relation to people's care were identified and risk assessments detailed... Accidents and incidents were recorded and analysed to identify any trends... lessons were learned.
Staff Culture
8/10
✓
Staff all said they would recommend the service to others, and they felt supported by the management team. One staff said, 'I would 100% recommend Birch Avenue. I feel people are so well cared for. The managers look after us staff as well. I am so happy to work here.'
Staffing Levels
8/10
✓
Staffing numbers had recently been increased on each bungalow which staff said had significantly improved the time they were able to spend with and support each person. Staff said, 'Extra staffing numbers have made a massive difference. We can spend more time with people...'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff training matrix showed mandatory training and specialist subjects like dementia awareness, nutrition; new staff completed Care Certificate; regular supervisions and appraisals provided.
Management
7/10
✓
Staff told us how they enjoyed working at the service and felt supported by the registered manager and provider. Staff comments included, 'I am supported personally and professionally by the managers who are up to date and excellent.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'Activity Friends' initiative, arts and crafts, trips out, entertainers, singing, armchair exercise; 2023: another full-time activities co-ordinator recently employed.
Points to consider
There is an activities coordinator with trips and entertainers, but no specialist programmes or training for staff in therapeutic approaches.
Per 2018 comprehensive inspection: variety of activities were available. For example, arts and crafts, trips out, armchair exercise and parties... 2023: 'We also have another full-time activities co-ordinator.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews