Working at Bings Hall

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.

Staff felt supported in their work. They were positive about the culture and approach in the service.

The registered manager reviewed staff training on a frequent basis and ensured all staff remained ‘up to date’. All staff confirmed they received support and supervision in their work.

The registered manager was highly thought of by both people living at the service, relatives and staff. They were described as supportive and approachable.