Working at Bilton Court
Windermere Drive, Wellingborough, NN8 3FR
Operated by Anchor Hanover Group
47 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by amazing management and are proud of the home, but occasional agency use and only standard training hold it back."
Safety & Risk
7/10
✓
Safe arrangements for infection control including testing, PPE, cleaning and zoning (2022); risks assessed regularly, safeguarding alerts raised appropriately, medicines audited (per 2019).
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they were happy working at the home and felt very much supported by the management team. Staff were proud of the home.
Staffing Levels
5/10
!
The staff team worked together to cover any vacant shifts to ensure safe staffing levels were always maintained. Agency staff were sometimes used when essential.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were offered regular training, staff told us they had enough training to meet people's needs effectively.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt supported in their role and told us morale in the team was good. The manager is amazing.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had benefited from a tea room and yoga classes, formed its own dementia choir, variety of local groups regularly visited.
Points to consider
Staffing is adequate but the team covers vacant shifts and uses agency staff sometimes.
The staff team worked together to cover any vacant shifts to ensure safe staffing levels were always maintained. Agency staff were sometimes used when essential, and processes were followed to enable this safely.
Only standard training offered, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were offered regular training, staff told us they had enough training to meet people's needs effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews