Working at Biffins Care Home
18 Thorpedene Gardens, Southend On Sea, SS3 9JB
Operated by Mr & Mrs MF Joomun
14 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager with good training and safety practices, but the activities programme lacks variety."
Safety & Risk
8/10
✓
Staff were knowledgeable about safeguarding adults from abuse and knew what to do if they had any concerns and how to report them. Medicines were managed and administered safely.
Staff Culture
7/10
✓
Staff told us they felt well supported on a professional and personal level.
Staffing Levels
6/10
✓
Staff told us there were enough of them on shift to meet people's needs safely. We saw the staff respond to people in a timely manner.
Training & Dev
7/10
✓
Staff had been given training in mandatory subjects and were offered speciality training to meet the needs to the people they were supporting. Staff had regular supervision with the registered manager.
Management
7/10
✓
The registered manager was visible, approachable and staff spoke well of them. One staff member said, 'The manager is very easy to approach.'
Programmes
4/10
!
Some people told us they would like more to do so we have made a recommendation about providing a more varied activity programme. The registered manager told us a Church service was held monthly and a local nursery school visited.
Points to consider
Not much to do beyond TV, chats, board games, and occasional church or nursery visits, so the role is mostly routine personal care.
One person said, 'There's not a lot to do.' ... We recommend the registered manager seeks advice and guidance from a reputable source, about providing a more varied programme of activities and events.
Staffing levels are adequate and enough to meet needs safely, but no details on low agency use or long team retention to make workloads easy.
Staff told us there were enough of them on shift to meet people's needs safely... The level of supervision at the service was very high.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews