Working at Bickham House

Per 2019 comprehensive inspection: Risks to people were assessed, monitored and reviewed. Medicines were regularly audited to assure they were being administered safely and as prescribed.

Per 2019 comprehensive inspection: 'I feel really valued as an employee. The staff support is great,' 'Yes, I feel supported, we work well as a team.'

Per 2019 comprehensive inspection: Staffing levels were good. People, relatives and staff told us there were always enough staff on duty. Many members of the staff team had worked at the home over many years.

Per 2019 comprehensive inspection: Staff received training suitable for their job role which was regularly updated. Staff told us the training was good and equipped them to carry out their role.

Per 2019 comprehensive inspection: Staff told us they were well supported by both and received regular supervision and appraisal. The registered manager and the deputy manager were actively involved in the running of the home.

Per 2019 comprehensive inspection: People had access to a range of activities both in and away from the home including arts and crafts, armchair exercises, choir, outings to park, singers and dancers.