Last updated: 9 February 2026
"Dynamic leadership and innovative activities create a positive team atmosphere, but unclear staff retention and inconsistent medicines checks need attention."
Staff had a good understanding of how to keep people safe... Risks to people's safety... had been identified, assessed... Incidents and accidents were recorded... and reviewed monthly. However, work was still needed to ensure all staff consistently completed [MAR checks].
People told us, 'The staff get on well with each other and the residents, nice atmosphere. This home runs very well' and 'Everyone gets on well together here, staff and residents.' Records of team meetings showed staff were asked for their input.
People were supported by sufficient staff with the right skills and knowledge to meet their needs. Staffing levels were monitored and reviewed according to people's changing needs.
Staff were further required to complete mandatory training in dementia care, emergency first aid, safeguarding... The service had recently rolled out awareness training on how to support management of contractures. An annual appraisal and staff supervision structure was in place.
A social care professional told us they were 'particularly impressed... the registered manager had a "positive, dynamic approach" that had a "positive impact on the team" and "communications are great."
The service had introduced a Namaste programme... Also, choir and community group, 'unlocking memories through music and art.' People were generally well occupied with the activities on offer... good links with the local community.
Staffing is enough to cover needs and monitored well, but no details on staff staying long-term or using few agency workers.
People were supported by sufficient staff with the right skills and knowledge to meet their needs. Staffing levels were monitored and reviewed according to people's changing needs.
AI Generated
Last inspected: June 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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