Working at Bewick House
86 Whinfield Road, Darlington, DL1 3HW
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Superb training and innovative activities with supportive management and positive culture, although staffing lacks strong retention."
Safety & Risk
8/10
✓
Medicines were managed well, safely administered and recorded accurately. Individualised risk assessments were in place. Staff were confident they would raise concerns to safeguard people.
Staff Culture
8/10
✓
There was a positive rapport between people, support staff and management.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's individual needs and maintain their needs and safety.
Training & Dev
9/10
✓
Staff received superb additional support to retrain to the appropriate level of personalised training to meet people's exceptional needs.
Management
8/10
✓
Staff could approach the registered manager for support at any time.
Programmes
9/10
✓
A room had been turned into a professional standard nail salon to support a person's learning as they couldn't access a beauty course at college.
Points to consider
Staffing levels are adequate with enough staff on duty, but no details on low agency use or strong staff retention to make workloads especially manageable.
There were enough staff on duty to meet people's individual needs and maintain their needs and safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews