Working at Beulah Road

Proactive positive safety culture, safeguarding training up to date with staff able to recognise and report abuse, risks well understood and managed with person-centred plans, medicines well-organised and safely managed with audits.

Managers and staff had a shared vision and culture based on listening, learning, and trust; 'This is a fun place to work. We work well as a team, and I feel like a valued and respected member of it'; staff felt valued, listened to, able to speak up.

No care staff vacancies and no longer reliant on any agency staff, 'We don’t use any agency staff here whatsoever', enough staff on duty rota, levels increased to support community activities.

Staff received regular and relevant training and supervision including specialist in learning disability, autism, positive behavioural support, safeguarding, medicines; routinely refreshed with competency assessments, 'Our training is regularly updated, and the managers often assess us'.

The registered manager was knowledgeable and supportive, helping staff develop in their roles, treated staff fairly and respected their wellbeing, staff felt supported to give their feedback, always hands-on helping staff out on a shift.