Last updated: 10 February 2026
"Staff feel well supported with strong training and safety, although activities lack a dedicated coordinator."
Per 2020 targeted inspection: We were assured the service was following safe infection prevention and control procedures including PPE use, testing, shielding, admitting safely, outbreak management. Per 2018: Staff trained to support medicines safely with registered nurse on every shift.
Per 2018 comprehensive inspection: All of the staff we spoke with told us they felt well supported by the registered manager and senior staff. It was evident throughout the home that the staff and residents had meaningful relationships.
Per 2018 comprehensive inspection: The registered manager regularly reviewed staffing levels and had recently increased staffing levels on one of the floors due to an increase in the needs of some people. We undertook observations on both floors in the home and saw staff supporting people in an unhurried manner.
Per 2018 comprehensive inspection: The majority of support staff, over 80%, had achieved a National Vocational Qualification (NVQ), at level two or three. Training courses included nutrition and malnutrition, continence care, pressure area care, privacy and dignity awareness, falls prevention.
Per 2018 comprehensive inspection: All of the staff we spoke with told us they felt well supported by the registered manager and senior staff employed in the service. The staff had regular formal meetings with a senior person in the home where they could discuss their practice and any training needs.
Per 2018 comprehensive inspection: Each afternoon one of the staff is responsible for activities... The list included baking, music sessions, Church services, current affairs, film afternoons, pamper sessions... 'Living eggs' scheme, with an incubator.
There are regular activities like baking, music, pamper sessions and outings, but no dedicated activities coordinator or specialist therapeutic programmes.
Per 2018 comprehensive inspection: Each afternoon one of the staff is responsible for activities, we have a list up of everything and people choose what they fancy doing.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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