Working at Bethia Cottage

There was a calm and relaxed atmosphere in the home and a positive staff attitude. One member of staff said, 'A home should be filled with laughter.'

There was enough staff to safely care and support people. The registered manager regularly reviewed staffing levels to ensure they continued to be appropriate.

Staff completed a thorough induction before they started working at the home and received ongoing training to support them in their role. Staff were provided with regular supervision.

The registered manager worked in an open and transparent way. They were a visible presence in the home and people and staff freely approached them if they had any concerns.

Activities had recently included visits to the theatre, a local social club, discos and other celebrations. People had access to a Sensory Room, lounge and a large garden with adapted swings.