Working at Bethesda Eventide Homes - Ipswich
59A Henley Road, Ipswich, IP1 3SN
Operated by Bethesda Eventide Homes
27 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Great manager open to feedback and caring culture, but patchy safety guidance on pressure wounds and catheter care holds it back."
Safety & Risk
4/10
!
care and risk management plans did not always guide staff in relation to risks of acquiring pressure wounds and catheter care."
Staff Culture
6/10
✓
Relatives spoke positively about the caring culture of the service and felt that their loved ones were safe and well supported."
Staffing Levels
5/10
!
Everyone we spoke with told us they felt there were enough staff and their call bells were answered in a timely manner."
Training & Dev
5/10
!
Per 2019 comprehensive inspection: "Staff were provided with the provider's mandatory training to effectively meet people's requirements and preferences, including regular updates."
Management
7/10
✓
Relatives told us, "The new manager is great... The manager is so amenable, open to suggestions. I always feel like they are glad to get feedback."
Programmes
5/10
!
Per 2019 comprehensive inspection: "arts and crafts, quizzes, knitting, gardening and external trips in the community. Daily activities were in place... visiting entertainers, board games, bingo."
Points to consider
Care plans don't guide staff well on preventing pressure sores or catheter infections, so safety feels patchy.
care and risk management plans did not always guide staff in relation to risks of acquiring pressure wounds and catheter care."
Staff numbers are usually enough but sickness sometimes leaves you short-staffed even with manager covering.
Staff told us there were occasions when due to COVID-19 staff sickness absences, staffing levels dropped below those needed to meet people's needs."
Basic activities like games, crafts and trips with no coordinator, so the job is mostly routine personal care.
Per 2019 comprehensive inspection: "arts and crafts, quizzes, knitting, gardening and external trips... board games, bingo and themed quizzes."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews