Last updated: 9 February 2026
"Supportive open culture and strong safety systems shine, but unclear staff retention and basic activities without innovations hold it back."
Per 2018 inspection: The provider had systems in place to manage risks. Staff understood how to recognise, respond to and report abuse... There were systems in place to manage people's medicines safely.
Per 2018 inspection: Staff told us the service was well organised and they enjoyed working there... The manager is very supportive and gives advice and guidance... There was an open culture at the service.
Per 2018 inspection: There were sufficient numbers of care staff on shift with the correct skills and knowledge to keep people safe. The person living in the home had 1:1 staffing at all times.
Per 2018 inspection: Staff received regular supervision and training relevant to their roles... Training for staff was a mixture of e-learning and group based sessions... regular supervisions and... professional development was discussed.
Per 2018 inspection: The management team were approachable and a visible presence in the service. Staff were clear about their roles and responsibilities, and were encouraged and supported by the manager and their deputy.
Per 2018 inspection: Support was provided... to take part in... job I work in a charity shop... day centre three days a week... 'lifestyle' course, music and exercise class as well as doing arts and crafts... regular access to the local community.
Enough staff for one-to-one care but no details on staff staying long term or using agency workers.
There were sufficient numbers of care staff on shift with the correct skills and knowledge to keep people safe.
Work includes outings to day centre, classes, job and crafts but no specialist programmes or creative innovations.
attending a 'lifestyle' course, music and exercise class as well as doing arts and crafts... day centre three days a week... charity shop once a week.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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