Last updated: 9 February 2026
"Passionate management and friendly culture where staff feel valued and supported with safe staffing, but lacking a varied activities programme."
Staff knew how to keep people safe from harm or abuse. Staff had a good knowledge of risks... People received their medicines as prescribed, on time and in the way they preferred by competent and knowledgeable staff.
Staff were positive about the improvements and proud of their achievements since the last inspection. They were excited about the further planned improvements... We found there was a friendly and open culture at the service.
The provider reviewed staffing levels regularly to ensure they met people's needs. Rota's evidenced safe staffing levels were achieved. At the time of inspection, additional staffing was being provided.
All staff had recently completed training the provider considered 'mandatory'. This included for example; understanding dementia, pressure area care, falls prevention... Staff gave positive feedback about the training.
The registered manager was passionate about improving the care people received... Staff were clear about their roles and responsibilities and felt listened to, valued and supported.
Improvements were planned to provide more varied activities. The provider was recruiting an activities co-ordinator... management have introduced activities and make sure we have one to one time with people.
No full activities programme or coordinator yet, just basic one-to-one chats and occasional trips, so days are mostly routine personal care.
Improvements were planned to provide more varied activities. The provider was recruiting an activities co-ordinator
Only standard mandatory training like dementia awareness and moving people, no specialist courses or funded qualifications.
All staff had recently completed training the provider considered 'mandatory'. This included for example; understanding dementia, pressure area care, falls prevention
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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