Working at Bethany House Limited
Bethany House, Whitehaven, CA28 8AA
Operated by Bethany House Limited
18 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Approachable leadership and stable staffing create a positive culture, although training and activities lack specialist programmes."
Safety & Risk
7/10
✓
Staff knew how to keep people safe... good knowledge of safeguarding... Risks to people were now well managed... staff had made appropriate referrals
Staff Culture
7/10
✓
Staff demonstrated this ethos, understood their responsibilities and felt they were listened to and valued... People and staff felt able to share ideas or concerns
Staffing Levels
7/10
✓
stable staff team for many years... Staffing levels were sufficient to provide safe and individual care... always enough staff on duty
Training & Dev
6/10
✓
The service had a programme of training and on-going staff supervision which ensured staff had up to date guidance and information for their roles
Management
8/10
✓
new manager... very approachable with an open management style... People who lived in the home, their relatives and professionals were impressed
Programmes
6/10
✓
People were supported to participate in a variety of activities... musical entertainment, reminiscence sessions and cake making... Children came in weekly from the local school to do craft activities
Points to consider
Staff get regular training and supervision but nothing special like funded qualifications or specialist courses is mentioned
The service had a programme of training and on-going staff supervision which ensured staff had up to date guidance
Varied activities like music sessions and school visits happen but there is no activities coordinator or specialist programmes
Activities included musical entertainment, reminiscence sessions and cake making. Children came in weekly from the local school to do craft activities
Staffing is stable and sufficient but there is no mention of workloads allowing unhurried personalised care or proactive recruitment
Staffing levels were sufficient to provide safe and individual care... There had been a stable staff team for many years
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews