Working at Bethany House Care Home

People were protected from avoidable harm and abuse. Staff understood how to identify the signs of abuse... Incidents of a safeguarding nature were recorded and analysed for trends and learning.

Staff morale is good... 'It is wonderful here and I couldn't see myself working anywhere else'. There is a board... where staff can leave a star with a note of thanks for colleagues.

Staff confirmed the training was good and they were encouraged to complete nationally accredited qualifications. Some staff had completed training to be 'champions' in certain areas.

The registered manager and provider had clear visions and values... Staff were motivated and inspired to develop and provide quality care. They felt listened to.

An annual 'Hopes and Dreams' event is held... Staff have put together themed 'treasure boxes'... Bethany Christian home had a Christian ethos with local pastors, speakers and volunteers.