Working at Beth Ezra
52 Smitham Bottom Lane, Purley, CR8 3DB
Operated by Beth-Ezra Trust
20 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued and supported by a friendly manager in a positive culture, but recruitment gaps and basic training need improvement."
Safety & Risk
7/10
✓
Staff had been trained to safeguard people from abuse and understood when and how to report safeguarding concerns. The registered manager investigated all accidents and incidents and shared the learning from these with staff.
Staff Culture
8/10
✓
Staff told us, '[Registered manager] is friendly and supportive. She listens. Her door is always open and she encourages us to come and speak to her.' A staff member told us, 'I enjoy working here.'
Staffing Levels
6/10
✓
There were enough staff to support people and meet their needs. People did not wait long for staff's support and assistance when this was required.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: The provider had a training and development programme of required learning. Staff confirmed the training offered was relevant to their role and regularly updated. New staff told us they completed a structured induction.
Management
7/10
✓
Staff felt valued and well supported by the registered manager. Staff told us the registered manager was kind, patient and respectful.
Programmes
6/10
✓
Per 2017 comprehensive inspection: The home employed an activity coordinator who supported people to take part in activities either individually or in groups. Activities were varied and arranged according to people's needs and interests including arts and craft, knitting, quizzes, keep fit, movie nights.
Points to consider
Recruitment processes had a gap where one new worker started before all checks were fully documented, even though they were fixing it.
We noted a decision was made to let one staff member start work before all the information required about their former employment had been received... The registered manager had not formally documented this.
Training covers the basics like dementia awareness and induction but no mention of specialist courses or funded qualifications for career growth.
Per 2017 comprehensive inspection: Staff told us they received the training they needed to care for people. This included dementia awareness and practical training sessions on moving and handling.
Activities have a coordinator and variety like quizzes and crafts but no specialist or innovative programmes to make the role more enriching.
Per 2017 comprehensive inspection: Examples of events and activities included arts and craft, knitting, quizzes, keep fit, movie nights and board games such as 'scrabble.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews