Working at Bescot Lodge Care Home
76-78, Walsall, WS2 9AE
Operated by Our Family Care Home Ltd
36 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported in a positive culture with enough staff and good training, but unsafe medicines storage and management oversights are major concerns."
Safety & Risk
3/10
✕
Medicines were not always stored safely. We found the medicine room temperature was above the maximum recommended temperature of 25 degrees for 13 of the 15 days prior to the day of inspection. Medicine stock numbers were not always correct.
Staff Culture
6/10
✓
There was a positive culture in the home. People, relatives and staff were complimentary about the home and the management team. A member of staff told us, 'The manager and area manager are very good they are very supportive.'
Staffing Levels
6/10
✓
People told us there was a sufficient number of staff to meet their needs and keep them safe. A relative told us, 'They seem to have enough staff they have put extra in at times when needed.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training and had the skills and experience to meet people's needs. Records confirmed training was up to date with regular updates.
Management
4/10
!
The registered manager lacked oversight of sharps container storage and the absence of open and close date recording on the containers, medicine room temperature above 25 degrees for 13 of 15 days, control drug cabinet not secured.
Programmes
4/10
!
Per 2019 comprehensive inspection: People told us there were activities to participate in including bingo, a singer who comes in, news, quiz shows, games and individual hobbies like crocheting.
Points to consider
Medicines were not stored safely with issues like high room temperature and wrong stock counts, putting safety at risk.
Medicines were not always stored safely. We found the medicine room temperature was above the maximum recommended temperature of 25 degrees for 13 of the 15 days prior to the day of inspection. Medicine stock numbers were not always correct.
Managers missed basic safety problems like unsecured medicine cabinet and poor sharps box storage.
The registered manager lacked oversight of sharps container storage and the absence of open and close date recording on the containers, which was not in line with NICE guidance. The control drug cabinet was not secured to the wall.
Only basic activities like bingo and a visiting singer with no coordinator or regular programme, so days are mostly routine care.
Per 2019 comprehensive inspection: People told us there were activities to participate in... we play a game of bingo... there is a brilliant singer who comes in... We saw people were engaged in various activities during the inspection including games and individual hobbies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews