Working at Berwood Court Care Home

People were protected from abuse... Risks to people were reviewed every month... People were supported to take their medicines in a safe manner. There were no issues with the recording and storage of medicines... Incidents and accidents had been reported appropriately.

One staff member told us, 'I love working here. I could get another job easily. I like the atmosphere and the residents very much.' Another said, 'I stay because I like it here... The staff team is good too.'

Per 2019 comprehensive inspection: The provider had a good system to monitor all staff and had regular and refresher training to keep them up to date with best practice. Training methods included online, face to face and competency assessments.

The registered manager had been in post since July 2021. During this time, we saw there had been changes made to quality monitoring processes. One staff member told us, 'We have a new manager. There are changes but for the better.'

Per 2019 comprehensive inspection: two activity coordinators were present... residents able to participate in a wide range of activities such as Bingo, board games, Karaoke and exercises... nursery school children visit the home every two weeks.