Working at Berry Pomeroy

Staff understood how to support people safely, risk assessments provided further guidance about individual risks. People were supported to receive their medicines when they needed them.

There were enough staff to safely support people each shift... in case of absences regular agency staff were used. One staff member told us, 'It's a high staff ratio, we're never short staffed.'

Per 2018 comprehensive inspection: Staff undertook mandatory training and refresher trainings in topics and subjects relevant to their roles. Staff were regularly supervised and had an annual appraisal.

The registered manager had good oversight of the service. Staff spoke highly of the registered manager. One staff member said, 'She is very supportive, you can tell her anything.'

Per 2018 comprehensive inspection: The registered manager employed an activities coordinator who planned... activities such as cards, dominos, board games, mindful colouring and knitting.