Working at Berry Hill Care Home
Berry Hill Lane, Mansfield, NG18 4JR
Operated by HC-One Limited
66 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Inspiring management and positive staff culture, but overdue training refreshers and minor infection control gaps need attention."
Safety & Risk
6/10
✓
2022 targeted inspection: Overall assured safe IPC practices but minor gaps in full isolation of new admissions and staff testing policy alignment.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff morale improved, felt valued and listened to by manager, positive comments like 'I love the place'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Enough staff to support people, call bells responded quickly, agency use decreased with permanent nurses recruited.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 84% staff training up to date, induction and Care Certificate in place, but some staff required refresher training.
Management
7/10
✓
Per 2018 comprehensive inspection: New registered manager approachable and inspiring, staff feel supported, valued and welcomed changes.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Dedicated activities coordinator provides regular varied sessions including games, quizzes, manicures; people satisfied.
Points to consider
Staff numbers are enough most of the time but you might occasionally wait, and agency staff were used before now reduced.
Per 2018: Some people did say they occasionally had to wait a while if staff were seeing to others... GP felt due to agency nurses being used this had impacted.
Training covers basics like induction but some staff are overdue refreshers with no specialist development.
Per 2018: some staff required refresher training... 84% of staff had training that was currently in date... 8% had training that had expired.
Some infection control issues like not fully isolating new arrivals from hospital and outdated staff testing rules.
2022: not all new admissions from hospital were cared for in isolation for the full 14 days... staff testing was not in line with current national guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews