Working at Bernadette House
The Old Vicarage, Lincoln, LN5 8EW
Operated by DES Healthcare Limited
42 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff praised approachable management and felt supported with good training, but staffing deployment and activities could be better."
Safety & Risk
7/10
✓
Staff understood their responsibilities to keep people safe. The provider recruited staff in a safe way.
Staff Culture
7/10
✓
Staff told us they felt supported in their role and were encouraged to develop.
Staffing Levels
5/10
!
Records showed there was enough staff to meet people's needs and we observed staff attending to people in a timely way. However, staff told us they felt staff could be deployed more effectively.
Training & Dev
7/10
✓
Staff received induction and on-going training. The provider supported staff to obtain nationally recognised qualifications.
Management
8/10
✓
Staff complimented the management team at the service. One member of staff said, '[Registered manager] is really approachable. They have really turned the place around.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: There was a clear system in place for the provision of stimulating activities that people could take part in. Activities on offer included pet therapy, exercise classes, 'singing for memory' sessions and trips out.
Points to consider
Staffing is adequate to meet needs but staff gave mixed feedback and say it could be deployed better.
We received mixed feedback from staff regarding staffing levels. Staff told us they felt staff could be deployed more effectively.
Activities include regular events like pet therapy, singing sessions and trips with a coordinator, but no specialist programmes to make the role more creatively fulfilling.
Per 2018 comprehensive inspection: Activities on offer included pet therapy, exercise classes, 'singing for memory' sessions and trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews