Working at Berkeley Park
Alexandra Court, Wigan, WN5 8BH
Operated by Cuerden Developments Ltd
54 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Stable staffing and supportive managers, but limited creative activities and missing induction records for new staff hold it back."
Safety & Risk
7/10
✓
Safeguarding managed appropriately, staff trained to report; medicines safe with protocols but some records lacked 2 signatures, no harm and fixed immediately; risks assessed.
Staff Culture
7/10
✓
Staff said managers approachable and available, confident raising concerns; some staff felt more frequent team meetings and supervisions would be useful but suggestion accepted.
Staffing Levels
8/10
✓
There were enough staff with right skills; staff said 'one of the best places... always enough staff on duty'; long standing and consistent team of staff in post.
Training & Dev
6/10
✓
Staff completed appropriate training including safeguarding and medicines; staff told us they did induction and shadowing, but some lacked formal record of induction.
Management
7/10
✓
Staff felt well supported by managers; staff said 'The manager is very approachable... very fair... gets very involved with everything'; leaders proactive in addressing issues immediately.
Programmes
5/10
!
Per 2019 comprehensive inspection: Therapy staff based on-site working alongside care staff, reablement team, gym with rehabilitation equipment; no creative or specialist engagement mentioned.
Points to consider
Some new care workers do not have their induction training recorded properly, so starting support might not be tracked well.
some staff did not have a formal record of induction. We discussed this with the director and quality assurance manager, who assured us an immediate audit of staff personnel files would be completed
No creative activities or special programmes mentioned, so the job is mostly personal care alongside basic rehab support.
No mention of arts, crafts, outings, pet therapy, or named specialist programmes in either report
Staff say they want more regular team meetings and personal check-ins with managers.
Some staff felt more frequent team meetings and one-to-one supervisions would be useful; we fed this back... who accepted this suggestion
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews