Last updated: 10 February 2026
"Excellent training, passionate leadership and positive staff recognition create a supportive culture, but lack of details on agency use and long-term team stability is a concern."
Per 2022 targeted inspection: Assured provider using PPE effectively, accessing testing, preventing infections, meeting vaccination requirements. Per 2019: Medicines managed safely, risks assessed; one low-risk best practice observation.
Per 2019 comprehensive inspection: Staff feedback on management was consistently positive; staff said they felt recognised for the work they did with a recognition scheme.
Per 2019 comprehensive inspection: People were supported by sufficient numbers of staff; people's feedback about responses to requests for support were consistently positive. Per 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: Training was meaningful and targeted because it was linked to clinical governance; staff completed courses at a local college; regular one to one supervision.
Per 2019 comprehensive inspection: A nurse said, 'It all comes from the top, the manager and even the owners are so passionate, it spreads throughout to all staff. It means we have a real team.'
Per 2019 comprehensive inspection: Activities co-ordinator with planned schedule and personalised activities; staff trained in 'Namaste' approach with sensory room planned; community links for varied engagement.
Staff numbers are sufficient and they respond quickly when called, but no details on agency use or long-term team stability.
People were supported by sufficient numbers of staff. People's feedback about responses to requests for support were consistently positive. The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp