Working at Beresford Lodge Residential Care Home

Only basic activities like carol singing and community outings with no dedicated coordinator, so days are mostly routine personal care

Social activities were organised by the staff that were inclusive of both people and their families. For example, a carol singing event

Staffing is adequate but nothing special, no details on low agency use or good staff retention

There was enough staff on duty to support people

Only standard training and Care Certificate with no specialist courses or funded qualifications

Staff had completed or were working towards their Care Certificate