Last updated: 10 February 2026
"Strong safety practices and positive staff culture, although basic staffing without stable teams and activities lack a dedicated coordinator."
Safeguarding incidents reviewed and analysed for learning e.g. safe falls beam system and Alzheimer’s Society training for staff, relatives, professionals.
Staff demonstrated positive interactions with residents; one knelt to reassure a tearful person who knew and settled with them immediately.
There were sufficient staff on duty to meet people’s assessed needs as identified in the dependency calculations.
Staff accessed a range of training and development opportunities; we saw this through the staff training matrix.
Registered manager in post; staff told us they accessed training and received supervision and support via staff training matrix.
People able to access range of activities including zoo lab, singers, acts, ponies both in and outside; no formal activities taking place on inspection.
Staff numbers meet basic needs but nothing on low agency use or long-serving teams.
There were sufficient staff on duty to meet people’s assessed needs.
Basic visitor activities like animal visits and entertainers but no dedicated coordinator or daily creative programmes.
Although there were no ’formal’ activities taking place, staff were seen to be spending time talking, laughing and engaging with people.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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