Working at Bentley House Care Centre
Twenty One Oaks, Atherstone, CV9 2HQ
Operated by Bentley House Limited
56 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Strong safety and a positive culture where staff feel supported by teamwork, but no registered manager in place yet."
Safety & Risk
8/10
✓
The provider assessed risks to ensure people were safe. Risk management plans were regularly reviewed... Accidents and incidents were recorded by staff and analysed to identify any emerging trends or patterns.
Staff Culture
6/10
✓
People, relatives and staff were very positive about the culture at Bentley House Care Centre. Staff felt supported by good communication, teamwork and the leadership of the management team.
Staffing Levels
6/10
✓
There were enough staff to provide safe and effective care that met people's needs... Staff told us they were very busy but staffing levels were safe and allowed them to provide the care outlined in people's care plans.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: All staff received an induction... After induction a new training programme ensured staff received regular refresher training... dementia training day, infection control and catheter care training.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of submitting their application to become registered with us.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The activities coordinator confirmed group activities took place every day... recent activities at the home included a visit by a therapy pony... lambs... maypole dancing with local children.
Points to consider
No permanent manager in place yet, as the new one is still applying to be registered.
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of submitting their application to become registered with us.
Staff say they are very busy, and there was recent agency use before more permanent staff joined.
Staffing levels have improved, we had to get agency, but more permanent staff are now coming through... It is just a lot (of work), but it is safe for the residents.
Only standard training programme with refreshers and some specialist topics like dementia, no funded qualifications or career development mentioned.
Per 2018 comprehensive inspection: Staff received regular refresher training... dementia training day, infection control and catheter care training. The training was face-to-face... Staff told us they received regular support and advice... Regular team meetings and individual meetings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews