Working at Benslow Nursing Home
Benslow Rise, Hitchin, SG4 9QY
Operated by Benslow Management Company Limited
35 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Excellent safety practices and a visible, approachable manager, but reliance on agency staff and basic training are drawbacks."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: Assured on all IPC measures including PPE, testing, outbreak management, cleaning; staff worked safely.
Staff Culture
6/10
✓
Per 2022 inspection: 'Staff... told us they felt very supported'. Per 2019: New staff said 'Staff are lovely... friendly place to work'.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'Most staff said there were normally enough staff, at times... they were busy... recruitment had been a challenge... relationship with a number of agencies'.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: 'Regular training, specific to their role, was delivered and refreshed when needed. Staff felt they had enough training but could ask for more'.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us the registered manager was visible, approachable and attended handovers; one said '[Registered manager] is brilliant'.
Programmes
6/10
✓
Per 2022: Activities organiser spent time with people in rooms. Per 2019: Dedicated activities organiser, games, music, outings like pancake race, plans for more.
Points to consider
Staffing is adequate but they rely on agency workers and it gets busy at times when staff are absent.
Per 2019 comprehensive inspection: 'Most staff said there were normally enough staff, at times in staff absence they were busy... relationship with a number of agencies'
Only standard training for roles with no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: 'Regular training, specific to their role... Staff felt they had enough training but could ask for more'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews