Working at Benridge Residential Care Home
53 Queens Road, Southport, PR9 9HB
Operated by Benridge Care Homes Limited
27 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff enjoy a strong team culture and innovative activities programmes, although staffing lacks stable teams and low agency use."
Safety & Risk
7/10
✓
The service embedded a proactive approach to assessing and mitigating risks to people. There was an open culture of learning from incidents, accidents and other relevant events. Effective safeguarding systems and safe medicines management.
Staff Culture
8/10
✓
Staff told us they felt supported by the management team, described the staff team as one which worked well together, felt able to provide opinions and were listened to. 'I wouldn't hesitate to report any concerns, we are very open here.'
Staffing Levels
6/10
✓
Staffing levels were sufficient to ensure people received the care and support they needed in a timely way. Staff told us there were enough staff to meet people's needs.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff supported through inductions, supervisions and appraisals. Most staff had undergone additional training to meet specific needs, for example dementia awareness courses.
Management
7/10
✓
Managers were available and were directly involved in the care and support of people. Staff told us they felt supported by the management team.
Programmes
8/10
✓
Per 2019 comprehensive inspection: Individualised activities using assistive technology to identify interests and goals, programme analysed success of activities, holistic therapists and all staff involved, matching residents with similar interests, positive behaviour changes as a result.
Points to consider
Staffing is sufficient to meet needs on time, but no details on stable teams, low agency use, or staff saying workloads feel easy.
Staffing levels were sufficient to ensure people received the care and support they needed in a timely way. Staff told us there were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews