Last updated: 10 February 2026
"Hands-on leadership promoting teamwork and good training build a positive culture, although agency staff cover sickness and no dedicated activities coordinator are drawbacks."
2022 assured on PPE use, visitor testing, staff testing, outbreak management; per 2018 good safeguarding training, safe medicines, monitored incidents/accidents.
Per 2018 inspection: Staff 'enjoyed working at the home and felt they worked well as a team', felt management team listened to opinions and concerns.
Per 2018 inspection: 'Sufficient staff was employed... stable staff team, [used] the same agency staff... to cover for leave or sickness'; 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'.
Per 2018 inspection: Structured 12 week induction, varied training programme, specialist courses (medication, catheterisation, PEG), nationally recognised awards, regular one-to-one support and appraisals.
Per 2018 inspection: Registered provider 'very hands on and knows everything about everyone', leadership visible and promoted teamwork, staff felt listened to and enjoyed working there.
Per 2018 inspection: Varied programme with sing-a-longs, bingo, outings (garden centre, boat trip, coast), one-to-one (jigsaw, reading, ball games), pet puppy visit.
Staffing is adequate and stable but they use agency staff for sickness cover and had COVID pressures even if managed.
when additional staff were required, to cover for leave or sickness, they used the same agency staff (2018); The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022)
Activities are regular and varied with outings and one-to-ones but no dedicated coordinator or specialist therapeutic programmes.
People had access to a varied programme of social activities and events... Posters and notices told people about activities planned... sing-a-longs... outings (2018)
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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