Working at Bennetts Castle Care Centre
244 Bennetts Castle Lane, Dagenham, RM8 3UU
Operated by Bennetts Castle Limited
66 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff enjoy a positive family culture, strong safety practices and supportive management, although no details on staff turnover or agency use."
Safety & Risk
8/10
✓
Risk assessments in place of good standard covering health conditions, falls, nutrition. Medicines managed safely with correct records and PRN guidance. Safeguarding systems followed, incidents reviewed for lessons.
Staff Culture
8/10
✓
People and staff told us there was an open and positive culture. Staff said 'we are like a big family here, we work together.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Staff told us there were enough staff and they had time to carry out all their duties. Staff responded to call bells promptly.
Training & Dev
/10
✕
Management
7/10
✓
Staff spoke positively of the registered manager: '[Registered manager] is an understanding person. They come on the floor regularly.' Registered manager had moved office to main entrance to encourage engagement.
Programmes
/10
✕
Points to consider
Staff numbers are enough to meet care needs and respond quickly, but no details on staff turnover or agency use to fill gaps.
There were enough staff working at the service to meet people's needs. Staff told us there were enough staff and that they had time to carry out all their duties and meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews