Working at Bennett Lodge

Enough staff most days but they use agency workers sometimes and are hiring for night shifts.

There was a consistent staff team with enough staff to care for people. Agency care staff were used to cover where necessary. One staff member told us, "All the rotas are covered but we are recruiting currently for two night staff."

Just the usual training like safeguarding and health and safety, no extra specialist courses or paid qualifications.

Staff had received appropriate training and their knowledge was checked. Staff received regular training on how to safeguard people. Staff had received training in health and safety.

Basic activities and outings mentioned but no activities coordinator or special programmes to make the job more varied.

Feedback on people's care was sought during meetings and as part of care reviews. People attended regular meetings where they could share their views... such as meals, activities, outings, entertainment.