Last updated: 10 February 2026
"Strong safety culture, effective leadership and positive atmosphere, although staff retention and specialist training lack depth."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
There was a positive and supportive atmosphere in the care home. Members of staff were proud of the achievements people they supported had made and were keen to talk about the people they supported.
The provider made sure there were enough qualified, skilled and experienced staff... People’s care and support teams were consistent which provided continuity of care and support.
Members of staff attended safeguarding training and had access to regular refresher training. Staff received effective support, supervision and development.
Leaders had the skills, knowledge, experience and credibility to lead effectively. They did so with integrity, openness and honesty. The registered manager supported members of staff in regular supervision sessions and team meetings.
People were supported to access a wide range of community activities including attending specialist activity clubs, discos, shopping and holidays. People enjoy activities such as bowling and bingo, going out to cafes.
Enough staff with consistent teams to get the job done, but no details on staff sticking around for years or shifts feeling relaxed and unhurried.
The provider made sure there were enough qualified, skilled and experienced staff... People’s care and support teams were consistent which provided continuity of care and support.
Standard training like safeguarding refreshers plus supervision, but no specialist courses or funded qualifications to build skills.
Members of staff attended safeguarding training and had access to regular refresher training.
Varied community outings like discos and bowling make days interesting, but no activities coordinator or special named programmes.
People were supported to access a wide range of community activities including attending specialist activity clubs, discos, shopping and holidays.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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