Working at Benjamin House

Processes were in place to record and manage safeguarding matters... Individual risk assessments and risk management strategies were in place... some recent unexplained gaps on MAR charts which... the registered manager took action to pursue and rectify.

Staff spoken with were positive and enthusiastic about their work, their comments included, 'Team work is good...'

There were enough staff available to provide care and support; we found staffing arrangements were flexible and kept under review.

Staff were enabled to attain recognised qualifications in health and social care. Most staff had either attained a Level 2 or 3 NVQ... Staff spoken said they received one to one supervisions.

All the staff spoken with considered the registered manager was supportive and approachable.