Working at Bendalls Farm
Green Ore, Wells, BA5 3EX
Operated by Lightsky Group Ltd
10 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive leadership and a family-like team culture, but mixed feedback on staffing levels with reliance on agency staff."
Safety & Risk
8/10
✓
The service had up to date policies and procedures for safeguarding people from abuse and harm. Staff demonstrated a good understanding... People's medication administration records contained sufficient detail and had no gaps. Medicines were audited.
Staff Culture
8/10
✓
The registered manager said, 'It's like a family here...' A staff member said, 'We're like a big happy family...' Staff comments included, 'I have worked for other homes and this is the best', 'wonderful team'
Staffing Levels
5/10
!
There was mixed feedback about staffing levels. One staff member said, 'I think the service to clients can be improved by having more staff [at the home].' The provider had recognised this and had an ongoing recruitment drive... They were currently block booking agency staff.
Training & Dev
7/10
✓
Staff received enough training to meet people's needs... Staff had training on how to recognise and report abuse... Staff received specialist training in non-abusive psychological and physical intervention (NAPPI).
Management
8/10
✓
Two staff commented on the registered manager, 'Brilliant, so supportive' and 'A down to earth leader who is selfless.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Most people chose to work on the farm where a variety of groups were available. These included horticulture, animal care, woodwork, craft and cooking.
Points to consider
Staffing is adequate but gets mixed reviews from workers, with agency staff block booked to help cover shifts.
There was mixed feedback about staffing levels. One staff member said, 'I think the service to clients can be improved by having more staff [at the home].' They were currently block booking agency staff to help with the consistency of care people received.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews