Working at Bembridge House
Bembridge Close, Swindon, SN3 2PG
Operated by Milestones Trust
8 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management and positive culture, but adequate staffing and no dedicated activities coordinator limit personalised care."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
8/10
✓
Staff told us there was a positive culture, where they felt supported and able to raise any concerns. “We are encouraged to share ideas – they are open to listen.”
Staffing Levels
6/10
✓
There were enough staff to support people and to ensure people received person centred care. Staff told us staffing levels were adequate.
Training & Dev
7/10
✓
Staff received training appropriate to their role, this involved specialist training such as how to support people with a Percutaneous Endoscopic Gastrostomy (PEG).
Management
8/10
✓
Comments from staff included, “It’s amazing, the manager is very fair, and also very kind, she will take your feelings into consideration.” Another staff member said, “I absolutely believe leadership is really good. [Manager] is such a supportive manager.”
Programmes
6/10
✓
People were supported to access the community to attend a range of activities in line with their needs and preferences. Examples included dance classes, pub trips with blended food, exercise classes, and local community groups.
Points to consider
Staffing levels are adequate but nothing special, staff say they are just adequate instead of allowing plenty of time for personalised care.
Staff told us staffing levels were adequate.
Varied everyday activities like dance classes and community outings, but no dedicated activities coordinator or specialist programmes to make the role more creative.
People were supported to access the community to attend a range of activities in line with their needs and preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews