Last updated: 10 February 2026
"Staff feel well supported with good training, but no registered manager and unstructured activities hold it back."
People living at Belvoir Lodge were cared for safely. Staff received training in safeguarding and felt confident to raise concerns. People's health needs were assessed, and any risks associated with their conditions documented.
Staff said they felt well supported by the manager and their colleagues. Staff we spoke with had clear views about their role in supporting people to live the full lives they wanted.
There were enough staff to keep people safe. The provider and manager had a flexible approach, enabling them to adjust staffing levels upwards if people were doing lots of activities away from the service.
Staff said they felt they were given enough training and support to meet people's needs well. Staff described having supervision to discuss their performance and training needs.
The service did not have a registered manager in post at the time of our inspection. However, the manager had applied to become registered with CQC.
Staff said they tried to ensure everyone had the support they needed to take part in activities and hobbies they liked. They described how they supported people to try new activities to see whether they wanted to do them regularly.
No permanent manager in place yet, which means leadership stability is an issue.
The service did not have a registered manager in post at the time of our inspection.
No structured activities programme or coordinator, so the role is mostly routine personal care.
People were supported to take part in activities they enjoyed throughout the day and week.
Staffing is adequate but nothing special, with no details on retention or agency use.
There were enough staff to keep people safe.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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