Working at Belvoir Care Home Limited

Staff had completed safeguarding training and were confident about raising concerns. Lessons learned were shared with staff to reduce the risk of issues reoccurring.

One staff member said, 'The registered manager is proactive... The service is a happy place, and I am proud to say I work here.'

People and relatives said there were enough staff available... 'I have not seen any agency staff.' 'always plenty of staff there. It is the same faces all the time.'

Staff training and competencies were refreshed at regular intervals. Staff told us they received training to help support people living with specific conditions.

Staff spoke very positively about the registered manager. One staff member told us, 'Belvoir is a wonderful, caring place to work and be part of. We have a great team which is exceptionally well-led by a very informed, supported registered manager.'

People told us there were a variety of activities available. One person said, 'Recently we had laughing therapy which had us all in stitches. There are armchair exercises and singing sessions too. Then there are personalised activities based on our likes and requests.'