Last updated: 10 February 2026
"Open, approachable management creating a positive culture, although routine activities without specialist programmes and occasional night staffing concerns hold it back."
Staff were trained and demonstrated a good knowledge of how to recognise abuse and who to report any concerns to. Risk assessments were up to date and reviewed when required. Staff had a good understanding of peoples risks and knew how to mitigate them.
All the staff we spoke with said the registered manager had created an open and positive culture at the home. Staff said the registered manager listened to their feedback and ideas and gave examples where suggestions had been acted on.
Staff told us there were enough staff and the registered manager would arrange cover if needed from agency staff familiar with people living at the home. Staff told us they rarely needed agency staff because existing staff would usually cover any gaps.
Staff said they were supported with all the training they needed to ensure they could meet people's needs. Ongoing training updates were arranged for staff, and staff said they were encouraged to further develop their knowledge and skills through vocational training.
The registered manager and his management team were open, approachable and focussed on providing person centred care. All the staff we spoke with said the registered manager had created an open and positive culture at the home. Staff said the registered manager listened to their feedback and ideas and gave examples where suggestions had been acted on.
We saw group and individual activities were provided which were based on peoples interests and feedback. There were events planned regularly, including at weekends which people told us they enjoyed participating in.
The role is mostly routine personal care with some group activities and chats based on interests, but no dedicated coordinator or specialist programmes to make days more varied and fulfilling.
We saw group and individual activities were provided which were based on peoples interests and feedback. There were events planned regularly, including at weekends which people told us they enjoyed participating in.
Staffing is adequate with enough people on shift, but agency is used rarely when gaps happen and one relative felt more were needed at night.
Relatives said there were enough staff on duty to keep people safe. However, one relative said that they thought more staff were required at night. Staff told us they rarely needed agency staff because existing staff would usually cover any gaps.
Training covers induction, updates, and some vocational development, but nothing specialist or funded qualifications to build advanced skills.
Staff told us they had completed training from when they first started their role. They completed shadow shifts with experienced staff... Ongoing training updates were arranged for staff, and staff said they were encouraged to further develop their knowledge and skills through vocational training.
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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