Last updated: 9 February 2026
"Supportive management and a positive family-like culture, but lack of regular specialist mental health training is a key drawback."
Staff had received safeguarding training and could describe signs that may indicate someone was at risk... medicines were managed, stored and administered safely... medicines errors were identified and acted on.
Staff understood the providers ethos and felt respected, valued and well supported. One staff member said, we are like one big family and we all support each other."
People received care and support from sufficient numbers of staff to meet their needs. Relatives and staff felt there were enough staff on duty to support people and keep them safe.
records showed that staff were not receiving regular specialist mental health training to support the complex needs of people living at the home.
The registered manager was open and approachable. Staff told us they felt supported... One staff member said... the [registered manager's name] is fantastic, I love working for the 'Community'.
The provider produced a monthly activity programme... for example, walking, climbing, cookery, art and creative writing, and music sessions.
Staff get basic training like safeguarding and medication but no regular specialist mental health courses for residents' complex needs.
records showed that staff were not receiving regular specialist mental health training to support the complex needs of people living at the home.
Staffing is enough to meet needs but nothing special like long-serving teams or details on agency use.
People received care and support from sufficient numbers of staff to meet their needs.
Monthly activities programme with walking, art and music but no dedicated coordinator or innovative approaches to enrich the role.
The provider produced a monthly activity programme and people were able to freely choose which activities they wanted to take part in, for example, walking, climbing, cookery, art and creative writing, and music sessions.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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