Working at Belsfield House

The service had made improvements and is no longer in breach of regulations relating to safe care and treatment. Staff now assessed and mitigated risks in relation to medicines management.”

The rota and our observations evidenced there was enough staff. One staff member said, “There is always enough staff, everyone who needs 1-1 (has one). Sometimes there are occasional slips with staff, but additional training and support rectifies this.”

Staff had completed training relevant to their role. Staff undertook a thorough induction when they commenced their role... Staff then went onto shadow other members of staff until they felt confident in their role.”

Staff spoke positively about the management team. One staff member said, “The (registered) manager is good, they know what they’re doing, the deputy (manager) does a walk around every day, and the floor managers and clinical lead is always around.”

Activities happen every day. There are always 2 activity coordinators on duty. Some people need prompts to join in, but no one is forced. We log how an activity has benefited a person.”